Everything your
loved ones need,
in one place.
Gentle Handover keeps your passwords, papers and plans in order. The people you love get a clear plan if something happens suddenly, and the words you want them to read wait for the right day. Everything goes only to the people you chose, and a missed check-in alone never sends anything.
Nothing meant for after your death is sent until your death is confirmed and a waiting time has passed. A few urgent wishes, such as your funeral plans, can open sooner. That happens only if someone you allowed reports your death and you do not answer in time. We encrypt the title, text and files of every item you save before they are stored. We hold the keys, so that we can pass them on to the people you chose.
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We first send one email to check the address is yours. Nothing else arrives until you press the button in it, and every email after that has an unsubscribe link.
Start or continue on your phone
The code holds the address of our home page and nothing else, and our own server draws it. On your phone the website works just as it does here.
Gentle Handover works in your phone's browser too. Point your phone's camera at the code, or type this address.
gentlehandover.com
Want the app on your phone?
We send one email with a link to confirm the address is yours, and nothing else until you press it. When the app can be installed we send one more email with the store links and then delete the address. An address nobody confirms is deleted after 30 days. That first email also has a link that stops it and deletes the address at once. The address is never added to another list, and one already on our newsletter or waitlist stays there and gets nothing from this form.
The app is on its way. Leave your email and we will tell you once, when you can install it.
- Items in your boxes encrypted before they are stored
- No credit card needed
- Leave any time
“My grandmother's bread, in my own hand at last. Flour on the page means you're doing it right.”
“To my granddaughter. Be brave, be kind, and never once doubt how deeply you are loved.”
“On the day you graduate, know that every late night was worth it. I never once doubted you.”
“Happy birthday, my grandson. I set this years ago so I'd be there to say it, right on the day.”
“Every photo here has a story. Sit with your kids one day and let me tell them to you.”
“If I'm ever in the hospital and can't answer, ask for access. My passwords and notes are here for you.”
“To my newest grandchild. By the time you read this, you'll know just how wanted you were.”
“Happy birthday, sweetheart. I scheduled this years ago, just to hold your hand one more time.”
“To my son. Be gentle with yourself, and braver than I ever was. The rest you will figure out.”
“Happy anniversary, my love. I set this to find you every year, so you're never alone on our day.”
“Where the recovery phrase is kept and who to call are written here, step by step, so nothing is lost.”
“For my oldest friend. Here are the stories we swore we would never tell. They are yours to keep now.”
“Play our song at the wedding. I'll be dancing with you, even if you can't see me there.”
“To my family. I've written everything down, so none of you ever have to wonder or guess.”
“To my children. Share everything and divide nothing. That is all I have ever asked of you.”
“To all of you. Walk into what comes next together. Everything you need is right here.”
“Keep this until your wedding day. Wear something of mine, and know I'm right there with you.”
“Open this the day you get the keys to your first home. Raise a glass for me. You earned every inch of it.”
“If you're reading this, I made it home in spirit. Everything you need is right where I promised.”
“Good morning, sunshine. I wrote a little something for the hard days. Open it whenever you need me.”
Three steps, and a setup guide that walks you through them.
Save what matters
Letters, passwords, documents, crypto wallet details and plans for the house, each with the person it is for. Your items and most of what you write are encrypted before they are stored.
Check in on your own schedule
Check in with one click in your dashboard, or from the link in the reminder email we send you. Set the schedule that suits you.
Handed over with care
If you stop checking in, we ask the people you trust what has happened. A missed check-in alone never hands anything over. By default, crypto wallet details, passwords and account logins also wait until a person on our team has read a death certificate. If none can be found, they open after a longer wait. You can change this for any item.
The people you chose need no account and pay nothing. What they will see
The week after
If something happened tomorrow, would the people you love know where to look?
Without a plan
- Nobody knows the passwords, so accounts, photos and email can stay closed to them
- A wallet without its recovery phrase may never be opened
- The people you love guess at your wishes in the hardest week of their lives
- The things you meant to say go unsaid
With Gentle Handover
- What you leave reaches the people you chose, and nobody else
- Where your wallets are kept and how to reach your accounts go to the people you named, when your plan says they should
- Your wishes are written down in your own words. It is not a will, but nobody has to guess
- Your messages still arrive, even if you never got the chance to say them
What happens when you can't check in?
Missing a check-in never hands anything over. The people you trust are asked first, and you get a last chance to stop it. Passwords, logins and money details wait for even more proof.
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You check in
Check in on the schedule you choose. It takes one click in your dashboard, or one click on the link in the email we send you.
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We follow up
If you miss a check-in, we email you that day and remind you again every day. The same day we also email your check-in buddies, if you have any, and ask them to check on you. Nobody is asked about a death until your grace period is over. We also try the other ways you set up, one at a time.
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People you trust confirm
The people you chose tell us what has happened. If one of them says you are alive, everything is held for a person on our team to check. Once a death is confirmed, we wait 48 hours. That is your last chance to confirm with your password and stop everything. If your check-ins were paused or high risk mode was on, the wait is 14 days, and a person on our team must first accept a document about the death.
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Careful release
Each person receives what you left them. By default, crypto wallet details, passwords, account logins and money details wait for one more step. A person on our team must read a death certificate first. If none can be found, they open 180 days after the handover begins. You can change this for any item.
between check-ins by default. You can pick anything from 2 to 365 days.
before it is due, we send our first reminder email.
of grace after a missed check-in, before anyone is asked about a death.
of waiting after a death is confirmed, before anything is released.
Where the numbers come from
They are the default settings. Each person can change how often they check in and how long the grace period lasts.
Where the wait works differently
The steps above are the usual path. These three can start without the people you named, and we would rather you knew now.
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A person on our team confirms
A person on our team can also confirm a death. That can happen after they read a death certificate, or when nobody you named can answer. The same wait of 48 hours follows. We email you, and you can stop it with your password.
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Someone reports your death
Someone you allowed can tell us that you have died. We alert you at once, and you have 12 hours to say you are alive. You can set that time anywhere from 1 hour to 48 hours. A missed check-in, a death certificate sent with the report or a case someone else opened never makes it shorter than 12 hours, unless you chose a shorter time yourself. There is no wait only when a person on our team has accepted a death certificate. If you stay silent, only the plans that cannot wait are opened, each to the people you named for it. These are your funeral wishes, organ donation, care for your pets, your children's plan for tonight, the care handover and the notes on how your home works. Nothing else opens.
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Emergency access while you are alive
If you are alive but cannot act, for example in the hospital, someone you added at least 7 days ago can ask to read their part. We email you, and you have time to say no. That time is 48 hours unless you change it, and you can set anything from 24 hours to 7 days. If you do not answer, they can read what you set aside for them for 7 days, without changing anything. While your check-ins are paused or high risk mode is on, it opens only if you say yes. You can take it back at any time. Emergency access is part of Premium and Business. For now every account has it.
Built for everyone you're protecting
Young families, older parents and business owners each need something different. Here is what helps each of them.
Parents and young families
Pass on passwords, documents and heartfelt messages so the people you love are never locked out of what matters.
Learn moreAging parents and their children
Sign in with your fingerprint or your face instead of typing a password, ask a friend to look in on you if you go quiet, and leave your family a list of what you really owe.
Learn moreBusiness owners
Pass on the accounts, the passwords and a plan for who takes over, so the business can keep running.
Learn moreSign-up is not open yet
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We use your address only for launch news and the occasional update. You can unsubscribe at any time. Privacy policy
We first send one email to check the address is yours. Nothing else arrives until you press the button in it, and every email after that has an unsubscribe link.
More questions? See the help center