Accessibility
Accessibility statement
Everyone should be able to use Gentle Handover, including people who use a screen reader, a keyboard alone, larger text or a phone.
Our commitment
What we aim for and how we check it
What we aim for and how we check it
This statement covers the website: the public pages, your account and the pages for the people an owner chose. It does not cover the phone app yet.
This statement covers the website: the public pages, your account and the pages for the people an owner chose. It does not cover the phone app yet.
The standard we hold the website to, the check that runs every night, and what it cannot see.
Our aim
We aim for the Gentle Handover website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.
How we check
Every night an automated check opens our main pages, in light and dark mode, in each of our languages, on a wide screen and on a phone sized screen, and tests them against the WCAG 2.0, 2.1 and 2.2 rules at levels A and AA. Any problem it finds fails the check, and we fix it.
The same run checks that you can always see where the keyboard is, that text can be enlarged to 200 percent and spaced out, and that pages respect a request for less motion.
An automated check finds only some of the barriers a person can meet, so what you tell us matters.
Known problems
Our nightly check keeps no list of problems we have chosen to leave open. If you meet a barrier, it is one we do not know about yet, and we want to hear about it.
Tell us
How to report a barrier
How to report a barrier
You do not need an account to write to us. Tell us as much or as little as you like.
You do not need an account to write to us. Tell us as much or as little as you like.
Write to us, and a person reads it.
Write to us at the address below or use our contact form. Tell us the page, what you were trying to do and, if you like, the device, the browser and any assistive technology you use.
A person reads every message, usually within 2 working days. Requests to stop a release are read first. If a barrier cannot be fixed straight away, we help you do what you came to do in another way.
- Accessibility questions
- [email protected]